2011-01-30

Updating Toshiba Tecra BIOS: "The computer is not supported"

You may came to situation you want to update your BIOS for whatever reasons you find it necessary. Downloading the installation file from Toshiba's official site, and executing it may result in a message: "The computer is not supported."

This error occurs because Toshiba ACPI Common Modules aren't present on your system.
Although the installation guide they provide doesn't says anything about this, they are required prior to installation of BIOS update.

ACPI Common Modules came as a part of Value Added Package available for download on Toshiba's drivers section on their web site, presumably the same location you downloaded your BIOS update in the first place.

Installing Toshiba ACPI Common Modules and rebooting afterwards when asked, results in successful execution of BIOS update installation file.

Posted by eqagunn at 00:15

3 comments:

  1. Anonymous27 April, 2015 15:40

    Thanks - very helpful

    ReplyDelete
  2. hannes26 October, 2015 13:12

    Thank you. Just a small hint for everyone, who has issues with "[Error] BIOS Update is not supported OS. Unsupported OS or service pack is installed.":

    Use Windows compatibility assistant (just right-click on the exe-file and select it). In my case I had to start the BIOS update tool with "Windows XP SP2" on Win 7.

    ReplyDelete
  3. Unknown25 November, 2019 12:32

    it works wenn you use Windows Compatibility as mention. :)

    ReplyDelete

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